There are 7,040 solutions for 2019. Each solution can be considered to be (in)directly within the CRM space.
For comparison: 2011 (~150)/ 2012 (~350)/ 2014 (~1,000)/ 2015 (~2,000)/ 2016 (~3,800)/ 2017 (~3.500)/ 2018 (~6,800)
This supergraph is intended to illustrate the range and depth of CRM related technologies (click for larger image).
CRM Success
A summary of the major findings of an IBM Global CRM Survey (2004) - still the definitive work on CRM success.
