CRM Leader for Retail Capital Markets initiative. Development and implementation of Global Centre of Excellence, Marketing Automation Technologies Research and Development Centre.
Multi-year strategic marketing plan for Global 1000 Hospitality Group - CRM strategy, Business Process Engineering, Technology infrastructure.
CRM Technology evaluation for international automobile manufacturer.
Data Warehouse/ CRM advisor to Tier 1 International Bank.
CRM Technology advisor to major Asian wireless carrier.
Sr. Advisor to CRM Practice of Big 4 Management Consulting firm.
Sr. Advisor to Big 4 Accounting firm (Telecommunications Group). Marketing and implementation of Telecommunications Solutions set.
Planning and development of Marketing Technology R&D Centre at leading Canadian university.
Marketing/ sales process diagnostic of real estate operations for major international resort operator.
CRM strategy review for (2) 800,000+ member Automobile Associations.
Customer Transaction analysis for $1 billion+ Canadian retailer.
CRM Vision and strategy for regional telecommunications carrier.
CRM Business plan for services to major North American sports (NHL, NBA, PGA Tour)
CRM vision for international transportation carrier.
Framework for Federal Government department for asset review and divestiture.