Our Philosophy - Simplification
CRM can be incredibly complex with numerous stakeholders (direct/ indirect), hugely disruptive initiatives, long and costly projects, etc..
Simplify the CRM Process is our Mission
- Break things down into more manageable components.
- Maximise benefits - minimise disruption.
- Develope a framework for resolving the inevitable problems - both foreseeable and unknown.
These are much eloquent than anything we could say.
We don't use just hammers - every problem doesn't look like a nail.
The smart man knows the rules - the wise man knows when to break them. Ancient Japanese saying
Prepare for the worst, hope for the best - the worst always happens.
A key role of a consultant is to ask a lot of questions - some pretty simple and obvious. It's surprising how many times the simplest questions are the hardest to answer.
The mark of a true professional is one who works towards the day, they are obsolete.